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Recent posts at Pluggd.in

July 30, 2010

Have not updated my new posts on Pluggd.in here, so providing the links to some of recent posts at PI:

WoMM – The Evergreen Strategy for Free Marketing: “Word of mouth” marketing is an age old concept now and from bigger organizations to start ups, almost everybody wants to take this free marketing path. While some think that WOM is something which will happen on its own, some go ahead & incentivize their customers to spread the word and then there are some who take extreme steps of contracting paid outsourced help to create positive word of mouth for their brands. Despite this being “known-by-all” concept, how many startups are there who genuinely have been focusing on this free marketing route and targeting the consumers who can be influencers for fresh leads? Read More…

India to overtake China in mobile market by 2013 [Report]: As per a latest report by London based Informa Telecoms, India’s mobile subscriber base is set to rise to 1.159 billion by the end of 2013, thus making it the world’s largest mobile market. While India is poised to have phenomenal growth, the market in China is actually set to slow down. By the end of 2013, the number of active mobile subscriptions in China will be 1.106 billion. Read More…

Voice Blogging Service by Airtel – Voice is a Commodity: Bharti Airtel has officially unveiled its voice-blogging service now enabling Airtel subscribers to share recorded voice updates with their friends and family members. Read More…

Oyegirl.com – Online shopping portal exclusively for women: Joining the ecommerce trail now is Oyegirl – an online shopping portal for women. Though Oyegirl.com is yet another online shopping portal but this one is different in a way that it’s targeting only women and as their introduction reads – it is India’s first ecommerce portal exclusively for women. Read More…

Indiatimes launches HiBuddy, Voice Blogging Service: We had earlier written about voice based blogging service by Airtel. Now Indiatimes has introduced a similar voice-based social networking and blogging platform, called ‘HiBuddy’ for Reliance mobile phone users. Read More…

Facebook reaches 12 million user base in India: While Facebook crossed 500 million user base mark worldwide, it has also shown very positive growth in India and has touched 12 million mark as on yesterday. Users in India are uploading more than 53 million photos in a month and even mobile usage has increased nine-fold in the past year. Read More…

Consumer Confidence Index – Indians are Super Confident: While it was 127 in last quarter, it’s 129 for this quarter; Indian consumers remain most upbeat in the word despite food prices crisis at home and improving outlooks elsewhere. With a two point increase, at 129 points Consumer Confidence Index is the highest in India in the latest Nielsen Global Consumer Confidence Survey followed by Indonesia and Vietnam both 119 index points. While India is ahead for last two quarters, but up till Jan’2010 it was actually Indonesia which was topping the list. Read More…

Indian Premier League (IPL) and Digital Media

March 29, 2010
While earlier seasons of IPL have been hot favorite of traditional media (primarily television) but this time, it definitely seems to be attracting mega bucks for digital medium too.  Google has announced the list of sponsors now for its first main sports event which will be streamed live on YouTube. Royal Challengers IPL Team, HSBC India & HP India will be the premium sponsors along with some other big names like Airtel, Coca Cola and Samsung who have also taken the key sponsorship slots. Read More at Pluggd.in

The Great Driving Challenge: A perfect marriage between traditional & new-age marketing

July 21, 2009

Some brands definitely know how to use social media for an effective promotion campaign. While lots of Indian brands are still wary of social media or are trying to figure out how to use it beyond forums and customer complaint management, here comes a very engaging online cum offline reality campaign from Mitsubishi Motors which has set an example for social media marketing in India. They have launched a marketing initiative “The Great Driving Challenge” as a promotion strategy for launch of its sports car brand “Cedia Sports” and what makes it really unique is the way it has integrated its online initiative with the offline one.

The Great Driving Challenge is a web-centric campaign where couples are asked to apply for the challenge on www.greatdrivingchallenge.com. Out of all the applicants, top 100 will be selected for the next round based on public voting & the quality of their profile on the website. These 100 will be further narrowed down to 25, then 9 & finally 3 by a jury set by the promoters. The final 3 will go for an all expense paid drive in the Mitsubishi Cedia Sports car allotted by the company. The challenge is to drive 3000 kilometers in 10 days and tell the world about your travel experience through your blogs, twitter & other online social media forums. Well, name “Driving Challenge” sounds like some sort of driving race or sports rally, ain’t it? But this is definitely neither of it. In fact here the winners will be decided based on number of posts (videos/ blogs/ pictures) uploaded by the finalists during the drive phase & quality of their posts uploaded. The final winner will get to win a cash prize of Rs. 10 lacs! Interesting, very interesting! You can read more details of the contest rules here.

I think I liked almost everything about this campaign. But some aspects which are surely worth highlighting are:

  • Content / Word of mouth: In an era where content matters so much & online word of mouth can make or break a brand, I think this is definitely a unique way which Cedia has adopted to create content & positive pages online. What a better way to generate online buzz than blogs & tweets these days. To add to that the whole contest is based on the quality of content.
  • Effective targeting: This was a launch of a “sports” car & I think Mitsubishi did a great thing by taking a social media route as that’s where today’s young urban Indian is available. It’s really great to observe a shift towards digital medium for as important campaign as launch of a new product.
  • Cost effective: As per the official reports, this website was a huge success in its first few days itself. The website was launched on 22nd June’09 and received 2.06 lacs unique visitors as on 8th July’09. Well, definitely huge number of hits in a very cost effective way. A launch campaign to create an equivalent buzz if done through only a traditional media route would definitely have costed the company more.
  • Online & offline synergy: This initiative definitely proved that digital campaigns are not mere extensions of traditional ones. In fact in case of The Great Driving Challenge, the initial buzz was on online medium with actual execution being on ground – a perfect marriage between new age & traditional marketing so to say.

Overall an exemplary initiative for sure, let’s wait to hear for some statistics from Cedia to know the actual impact of this campaign.

Updates from Marketing Chit-Chat: 1st June – 30th June’09

July 6, 2009
Posted these on Marketing Chit-Chat last month, would love to see your comment there:
  • Facebook URLs – Good for personal branding: Which one sounds better? http://www.facebook.com/home.php?#/profile.php?id=123456&ref=profile (dummy id) or http://www.facebook.com/kanupriyasindhu? Clearly 2nd one, isn’t it? Read More…
  • Re-branding of Sony Television: I got the chance to catch up on television tonight after almost 3-4 weeks & when I saw the complete video “ghar aayi hai khushi” today I realized that it’s a promo video of Sony channel itself. Read More…
  • It’s makeover time for Videocon: Saw an interesting cute green colored animation ad yesterday on one of the news channels, they were showing some birds & the reason for my increased curiosity along with resistance to switch channel during that break was the fact that those birds were somewhat resembling twitter bird . But that ad actually had nothing to do with twitter & to my surprise it ended to be of none other than the traditional consumer durable giant (or shall I say erstwhile giant) Videocon. The clipping ended with a message – change is happiness. Seeing such a major brand makeover from sturdy steel colored V to a fluid green colored V was indeed a happy change. Read More…

Updates from Marketing Chit-Chat: 26th May’09 – 1st June’09

June 1, 2009
Posted this on Marketing Chit-Chat last week, would love to see you there. This post was also selected by “Blogadda for their spicy saturday picks”.
  • Why Marketers should use Twitter?: I had personally joined twitter more than a year & half back but was not an active user of the account then. Initially, I just used to read updates from the people whom I was following & then slowly got into posting my updates too. Read More…

Why marketers should use Twitter?

May 28, 2009

Update on 30th May’09: ssp

I had personally joined twitter more than a year & half back but was not an active user of the account then. Initially, I just used to read updates from the people whom I was following & then slowly got into posting my updates too. In fact I became totally active (rather addictive ;)) almost after six months of opening my account & the more involved I got into this the more I realized the power of it. Very soon I opened an account on behalf of the company where I work & started tweeting about the updates of my company. Well, what started just as an update mechanics is now converted into a full-fledged customer interaction medium. I’m totally amazed at the viral effect & the potential of this medium from promotion & customer engagement point of view. I occasionally keep on reading about twitter & it’s phenomenal growth etc., but based on my personal experience with twitter I think I have come to a conclusion that this medium is definitely a must for every new age marketer who wants to be in touch with his net savvy (or shall I say tweet-savvy) customers. Here is why:

  • Creating & Tracking Brand Buzz: I have found twitter to be one of the best mediums for being updated with what people are writing about your brand. I’ve used  other popular alert services including the ones for twitter too but I find the “search” option on twitter to be really a smart way of being updated about “at the moment” buzz of your brand. It surely gives a real time insight into your customer satisfaction, dissatisfaction, needs & gaps of your service.
  • Word Of Mouth (Or Tweet of mouth :-)) : While a negative tweet definitely harms your image but a positive tweet followed by different retweets surely leads to excellent word of mouth marketing. There is this one guy who was having problems with our service, I read his negative tweet which he had written just 2 minutes ago, I immediately escalated it to our internal service delivery head & in next 5 minutes the guy got a call from our service head. The guy got so impressed that he immediately tweeted about the power of twitter w.r.to. customer service. In next 15 minutes when his problem was solved he ensured to mention the prompt action taken by our company in so many tweets of his and was all gaga about the service attitude & brand promise of our company. Thanks to all his retweets which gave us a positive boost to our brand that day. After that my SD head ensures to search for keywords related to our service every 2 hours 🙂
  • Competition Tracking: If your competitor is also active on twitter, then toh wah bhai wah! Isko kehte hai chandi ho jana! Easiest & fastest way to be abreast with what competitors are doing as well as how many customers are dissatisfied by your competitors is to search your competitor related keyword in twitter. I’m telling you it’s a very effective medium for competitive taka-jhaki 😛
  • Customer Feedback / Suggestions: It’s definitely a very quick medium to seek feedback before any new launch or for announcing any new update / feature / product etc. And thanx to tweet-savvy customers they give you some very genuine feedback immediately.
  • Potential Targetting: Highly effective medium to reach out to potential customers too, check out who is looking out for your kind of service & reach the potential TG in a smart way.

Serious word of caution: When I say it’s an effective medium for marketers to promote & engage, this does not mean it should be used as a free tool for SPAMMING. Beauty of twitter is that twitter users till date DETEST spamming a lot. So, don’t go ahead posting only URLs or your service related promotions. You’ll only lose the interest of your followers & it just takes a few micro seconds to “unfollow” your brand. If it is fast method to engage, it is equally fast to un-engage. So, think again before you start abusing this medium. Key is to interact, talk, engage personally & tweet something which your followers can look forward too :). If you’ve captured the attention, you can definitely promote your brand in a more involved way.

Chance pe Dance marketing: Bhajji blog at BigAdda

April 20, 2009

Looks like BigAdda has got this special fascination for the letter “B”, that’s why all their blog promotion strategies revolve around the famous Bs. Earlier they created so much of hype by launching the blog  http://bigb.bigadda.com & now it is http://bhajji.bigadda.com/. In fact blog of Mr. Bachchan became such a craze that it broke all records of comments received on single posts in India. Not only it gathered enough media attention, it also led to some phenomenal increase in traffic & hits of the website. Well, nothing to ponder over or doubt on those jump in traffic, I mean what else do you need than to have Mr. Bachchan blogging on your portal himself. Trust Mr. Bachchan’s fan to leave everything else & spend their whole time on his blog! We know it was definitely one of the marketing gimmicks of BigAdda but nonetheless a successful gimmick, in fact so successful that celebrity blogging became a fad in Bollywood with so many other celebrities joining the blogosphere suddenly.

And they have done it yet again, that too at the perfect time. This time they launched a blog of cricketer Harbhajan Singh Bhajji on their portal. The blog’s page title as well some PR coverage read as “Bhajji blogs at BigAdda”. Well, impressive & definitely an attention grabber. With IPL fever running across the nation, cricket & cricketers are definitely THE buzzwords of the moment. Launching a blog of none other than Bhajji at this moment is no doubt a great promotion strategy & this is what I really call a chance pe dance marketing strategy. With bhajji blogging about all details of IPL, I’m sure BigAdda is going to see a surge in its traffic. Let’s wait to see the number of comments on his posts, I am quite curious to see if the interactivity level & statistics of this cricket icon’s blog will surpass the figures of bollywood shehenshah  or not 🙂.

Aside: My inquisitive mind wondering if Bhajji is really having time amidst all the matches to come & blog minute details about IPL 😛 😀 :O

Myspace’s new marketing / engagement strategy: Black Curtain

January 21, 2009

Now this is one such marketing cum engagement initiative which I’m sure can’t be missed. Myspace has launched this initiative known as “Black Curtain India” where its Indian users get to watch new releases for free and that too before the public release of the film! The initiative starts with an exclusive screening of four golden globes winner and one of the most awaited movies of recent times – “Slumdog Millionaire” on January 23 at Fame Theatre in Mumbai. Movie screening FREE & that too of SLUMDOG MILLIONAIRE? Yet another interesting example of marketing with entertainment content. I am sure this will grab lots of eyeballs for myspace.

myspace_blackcurtain

All you need to do is following (as mentioned in their website, click here to visit the page):

  • Add Black Curtain India profile to your friends
  • Include Black Curtains India screening profile in your top friends
  • Print out your profile with Black Curtains India in your top friend
  • Show up at the theater with the print out

After Slumdog, Black Curtain has plans to do more free screenings like Ice Age 3, Valkyrie etc. Now this seriously sounds very tempting to me as a consumer! Even though I am not regular on Myspace but still this made me stick to their website and surf some more content on their pages today. Myspace India had already started focusing on Indian entertainment content by associating with programs like Nach Baliye but getting associated with movies and arranging free premieres like these will give them an edge now. At least they will get to see some more traffic and bit more engaged visitors. But hope they do it on a continual basis and not as one of those engagement strategies, else like many other promotional campaigns of other social networking sites, this will also act as an initiative which will lead to one time positive spike in their pageviews graph.