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Should Air-India change its mascot now?

July 29, 2009

Was surfing the website of Air-India today to book a ticket & suddenly I saw our very own Maharaja in different avtaars there, like Maharaja with a laptop on home page & Maharaja with Indian flag near log in box. Though the size of Maharaja was definitely reduced but nonetheless noticeable enough! In fact I think as a kid my understanding of the word “brand” or “mascot” was only limited to either AI’s Maharaja or AP’s Gattu and its that solid imprint on my childhood memory that even slightest trace of Maharaja ji or cute Gattu catches my attention till date.

Airindia.mascot.maharaja

Air India had adopted this Maharaja mascot in 1946 symbolizing an Indian Maharaja kind of person welcoming passengers from all across the world on board, if I’m not wrong this Maharaja is one of the longest lived & most recalled mascots till date. But then today this mascot made me really thinking esp. because of all the reasons for which Air India has been in news of late. Now with Rs. 5000 crore loss last fiscal year due to operating costs, day on day ongoing loss of approx Rs. 15 crore & plans to cut down on quite many travel sectors, does Air India stand anything to do with royalty in these days? Well, I know the mascot was not chosen for exact representation of royalty only but then to a common man the image as well as the word Maharaja has always meant to communicate the same. With Air India being in news for only huge losses and other sorry state of affairs I personally think this Maharaja is a mismatch with the overall perception of the company. A Bankrupt Maharaja instead of Maharaja is what it makes me feel about it now 🙂. Rationally speaking, I think it’s time for AI to re-look at its mascot, it has outgrown its own perception today and I can see some sort of disconnect here. Though I’m sure there must be nostalgic / emotional reasons for the company to still continue with the same.

Would like to know your views on this. Does this Maharaja suit AI’s current image? Do you think AI should bid farewell to this Maharaja now?

Updates from Marketing Chit-Chat: 1st June – 30th June’09

July 6, 2009
Posted these on Marketing Chit-Chat last month, would love to see your comment there:
  • Facebook URLs – Good for personal branding: Which one sounds better? http://www.facebook.com/home.php?#/profile.php?id=123456&ref=profile (dummy id) or http://www.facebook.com/kanupriyasindhu? Clearly 2nd one, isn’t it? Read More…
  • Re-branding of Sony Television: I got the chance to catch up on television tonight after almost 3-4 weeks & when I saw the complete video “ghar aayi hai khushi” today I realized that it’s a promo video of Sony channel itself. Read More…
  • It’s makeover time for Videocon: Saw an interesting cute green colored animation ad yesterday on one of the news channels, they were showing some birds & the reason for my increased curiosity along with resistance to switch channel during that break was the fact that those birds were somewhat resembling twitter bird . But that ad actually had nothing to do with twitter & to my surprise it ended to be of none other than the traditional consumer durable giant (or shall I say erstwhile giant) Videocon. The clipping ended with a message – change is happiness. Seeing such a major brand makeover from sturdy steel colored V to a fluid green colored V was indeed a happy change. Read More…

Kingfisher Holidays – IPL promotion

May 25, 2009

It was the last commercial break during IPL last night & guess the 1st ad being aired in that break??? Well, it was for a holiday site asking to book tickets for South Africa to catch live IPL match! :O – yea that was my first reaction esp. because it was from brand none other than Kingfisher who was promoting kingfisherholidays.com with call for action to book tickets NOW to catch live IPL (don’t remember the exact text, else would have loved to post the same here J)!!! LOL, book tickets at the time when the finals of IPL was hardly 5 minutes away :D, wondering were they offering some “reach SA on a blink” kinda service or what! Curious enough I landed on their website today only to find their IPL banner running on the home page till now. Looks like the group is too busy grieving over the loss of RCB to change the communication till now. If it was at one place it could have been understood as mistake or oversight but if their home page is having the promo banner (scrn shot taken on 25th May’09 at 7:15 pm) saying this, they what can I say? Wake up guys, wake up!

Kingfisherholidays

Kingfisher Holidays had partnered with DLF IPL 2009 & were offering some exclusive tour packages for South Africa to all cricket fans. While the idea was good & I’m sure they would have gained good traction out of it but then while managing their communication I think they should have taken care of implementation bit more closely. If at all they wanted to utilize the last slot too to promote their holiday portal, maybe they could have done it in a better way like a general brand message thanking all who used the portal to travel to SA or a different call for action instead of this. Hmmm…execution guys, execution!

Updates from Marketing Chit-Chat: 21st April’09 – 25th May’09

May 25, 2009

Posted these on Marketing Chit-Chat in last few weeks, would love to see you there:

  • Kingfisher Holidays – IPL promotion: It was the last commercial break during IPL last night & guess the 1st ad being aired in that break??? Well, it was for a holiday site asking to book tickets for South Africa to catch live IPL match! Read More…
  • Zoozoos popular than celeb endorsers?: Well, it’s Zoozoos & only Zoozoos all over, be it any marketing meeting which I attend or a casual chat amongst group of friends, “zoozoos” is definitely one of the topics which has to crop up in any such marketing discussion these days. Read More…

Zoozoos popular than celeb endorsers?

May 11, 2009

Well, it’s Zoozoos & only Zoozoos all over, be it any marketing meeting which I attend or a casual chat amongst group of friends, “zoozoos” is definitely one of the topics which has to crop up in any such marketing discussion these days. I don’t think I want to write any review on Zoozoos ads or my insight on these commercials, simply put this concept is outstanding & has become a phenomena in itself. If you want to read more about the birth of this idea you can read it here and success of this concept especially in digital media can be read here.

I think Zoozoos are the cutest characters ever created in the ad world and I have got so hooked on to this characters especially in online world that these days I log on to my facebook account to see updates from “Zoozoos”. Yeah that’s absolutely right; such is the impact of Zoozoos on consumers like me! As I am writing this post, official fan club of Zoozoo on facebook is having 143,777 fans. And this was 143,112 just when I started writing this post 3-4 mins back. I know of people who don’t miss commercial breaks between IPL matches to just catch up on Zoozoos & have joined twitter specifically to follow updates of Zoozoos. Their videos, ringtone, photos, quizzes, facebook app, sound bytes – everything is so cute but as per me cutest are their emoticons & wallpapers. My laptop currently is adorned with the following Zoozoo wallpaper :-).

Zoozoo

Now, as I was thinking of winding up this post I refreshed the facebook page again & Zoozoo fan club has reached 143,642 members already. Well, 530 new fans in just 15 minutes…need I say anything more? Hats off to the brains behind this campaign, truly a marvelous work. Zoozoos are the latest stars & definitely more popular as endorser than many bollywood & sports celebrities. 

Communicating or Spamming?

April 7, 2009

Yes, I am liking this new media communication strategy of Indian Political parties this year esp. of BJP but think they are definitely going over-board now. Can somebody please tell BJP campaign management team that:

  • Over communication esp. through certain media can really KILL your campaign.
  • Bombarding consumers repeatedly with too many messages, promises & benefits of the same product can actually be treated as spamming and not marketing.

Here is what I mean by my above two statements. On a daily basis I am getting SMSes from “TA-BJP” on my both mobile phones. Some of those messages are:

  • BJP’s promise: Terror-free India, Hunger-free society, Debt-free kisan, Worry-free middle class. 3.5 crore families to benefit from income tax exemption for incomes up to Rs. 3 lakh p.a. Student loans at 4%. Advani for PM. www.lkadvani.in
  • Har school jaane wali balika ko lakhpati banane wali LADLI LAKSHMI YOJANA par karenge amal. Advaniji ki shapath. http://www.lkadvani.in
  • BJP’s JAI JAWAN JAI KISAN JAI VIGYAN promise. Longstanding demands of our brave Armed Forces to be met. Farm loans at 4%. Road and broadband connectivity to all villages. 1.2 crore IT-enabled jobs in rural areas. Advani for PM. www.lkadvani.in

Need I say more??? These are just few samples, I have definitely received a lot more messages to attain a reflex reaction of pressing the DELETE button as soon as I see the sender as “TA-BJP” now.

Suggestion: BJP campaign team, good to see your aggressive strategies but please introduce some section on your website for consumers to unsubscribe from receiving these messages. Permission is the KEY for certain medium! Also would be good if you can post some anecdotes on your website about execution of any of these promises. Will help in establishing some credibility towards your SMSes!

 

Political Advertising: Indian Politics Reaches Twitter

March 30, 2009

Whew! Indian Political parties are on twitter now… While I was already chating about change in campaign strategy of Indian politicians this time, here I observe some other interesting & noticeable updates:

  • BJP on Twitter: Yeah BJP has really gone ahead of Congress as far as online strategies are concerned, you go anywhere online & you just can’t ignore BJP’s ads or L.K.Advani messages. And now they are on the latest micro-blogging fad – Twitter too! Not only they are present but they are tweeting quite regularly both by posting their updates as well as interacting with followers. Have a look on some of their latest updates, updates do look promising enough.

bjp_twitter

 

  • Congress on Twitter: Till now I have not observed Indian Congress Party formally present on twitter, yes but SM Krishna (candidate from Bangalore) has definitely joined twitter now. He says he has done this to interact with net savvy Bangaloreans!

Well, all interactions & communications on internet with today’s generation are fine but I again wonder – do all these political parties really understand their image amongst Indian Youth? As mentioned in my previous post it’s a welcome change to see such aggressive new age political campaigning in India but don’t you think that these are simply marketing gimmicks? Will they really act on their promises or will these remain as just promises once the elections are over? How much can marketing help them when the core product itself is not good? Would be good to know it from the readers of this post – do you really believe in current communications sent out by any of these parties? Personally speaking as a marketer I like their campaign & appreciate their effort but as a consumer, these communications are not impacting me much as somehow don’t have that trust left on the product itself.

“Jai Ho” vs.” Bhay Ho”

March 29, 2009

While Congress was quick enough to take rights & create a video out of much acclaimed song “Jai Ho” from Slumdog Millionaire but quicker was the counter strategy from BJP to come out with another video based on the same song. And I must say I loved this video! Truly marvelous & strikes straight within! This video titled “Bhay Ho” speaks something like –  “Aaja aaja voter is jhanse ke tale, aaja jhote moote vaade ke tale, BHAY HO”.

What a competitive attack! Though BJP says that they have not officially released this video & it’s some party supporter who has sent this video to them but I think it’s one of the smartest counter campaigns against any competitor in Indian Politics. It’s surely an interesting case study for new age Indian Political Advertising & if it’s really done by a common man, then I think BJP should immediately look at hiring the man behind this video in their promotional team. Have a look on it, I definitely had a laugh watching this video.

 

[youtube=http://www.youtube.com/watch?v=D0yL7Dv_keo]